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Velocity Frequent Flyer is the name of the frequent-flyer program operated by Virgin Australia. Their main headquarters is located in Sydney, while their outsourced branch is located at the 25th floor, CyberOne Bldg. Eastwood Ave. Quezon City, Philippines. The Manila branch is managed by Sitel.
When introduced in 2005, Velocity differed from most other frequent flyer programs with points earned being based on the cost of a flight, rather than distance. On domestic VA flights, Red Velocity members earn 5 points per dollar spent, Silver members earn a bonus of 50%, Gold members earn a bonus of 75% and Platinum members earn a bonus of 100%. On international flights (previously V Australia), as well as the majority of Velocity’s airline partners, including ‘VA’ codeshare flights, points are based on fare class and distance, with the same bonus points applying.
Velocity was the first frequent flyer program in Australia to offer “any seat, any time” reward flight availability. The number of points required to redeem an award seat directly corresponds to the current fare of that seat, allowing any seat currently available to be redeemed. Qantas introduced a similar feature to their frequent flyer program in May 2008.

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